Cashing in on project management support for ATM technology
One of the country’s largest banks, a Fortune 100 company, had a vision in 2012 to roll out new technology in 17,000 ATM machines that would introduce the availability of live, teller-assisted video options. Leadership, however, felt they needed a stronger plan for project management and organization to determine the best approach to test, pilot and integrate the new technology. They called on StoneLaurel for solutions.